Terms of Use
Last Updated: July 1, 2025
Welcome to Miravelionyx. These Terms of Use govern your access to and use of our educational platform, services, and website. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These Terms apply to all users, including students, instructors, and visitors.
2. Description of Services
Miravelionyx provides an online educational platform offering group sessions, individual lessons, personalized learning paths, and live interaction with instructors. Our services enable users to access educational content, participate in live classes, and engage in collaborative learning experiences.
3. Eligibility and Account Registration
3.1 Age Requirements
You must be at least 13 years of age to use our services. Users under 18 must have parental or guardian consent. By using our platform, you represent and warrant that you meet these age requirements.
3.2 Account Creation
To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Account Security
You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
4. User Responsibilities and Conduct
4.1 Acceptable Use
You agree to use our platform only for lawful purposes and in accordance with these Terms. You will not:
- Violate any applicable laws or regulations
- Infringe upon the rights of others, including intellectual property rights
- Transmit harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
- Interfere with or disrupt the platform or servers
- Attempt to gain unauthorized access to any part of the platform
- Use automated systems or software to extract data from our platform
- Impersonate any person or entity or misrepresent your affiliation
- Engage in any activity that could harm minors
4.2 Content Standards
All content you submit, post, or share through our platform must comply with applicable laws and must not contain material that is illegal, fraudulent, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
5. Intellectual Property Rights
5.1 Platform Content
All content, features, and functionality on our platform, including but not limited to text, graphics, logos, images, videos, software, and course materials, are owned by Miravelionyx, our licensors, or content providers and are protected by international copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform for personal, non-commercial educational purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any content without our express written permission.
5.3 User Content
You retain ownership of any content you submit to our platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works, display, and perform your content in connection with operating and improving our services.
6. Courses and Educational Content
6.1 Enrollment and Access
When you enroll in a course, you receive a limited license to access the course content for the duration specified at the time of enrollment. Access may be subject to completion of payment and compliance with these Terms.
6.2 Course Modifications
We reserve the right to modify, suspend, or discontinue any course or content at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of courses.
6.3 No Academic Credit
Unless explicitly stated, completion of courses on our platform does not guarantee academic credit, certification, or professional qualification from any educational institution or licensing body.
7. Payment and Billing
7.1 Fees
Certain services and courses require payment of fees. All fees are stated in the currency displayed at the time of purchase and are subject to change. You agree to pay all applicable fees according to the billing terms in effect at the time.
7.2 Payment Methods
We accept various payment methods as indicated on our platform. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all fees incurred.
7.3 Refund Policy
Refunds are provided according to our refund policy, which may vary by course or service. Please review the specific refund terms before making a purchase. Generally, refunds are not provided after a specified period from enrollment or after substantial course completion.
7.4 Taxes
Fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all taxes associated with your purchase.
8. Instructor and Student Interactions
8.1 Live Sessions
Our platform facilitates live interactions between students and instructors. Participation in live sessions is subject to availability and scheduling. We are not responsible for technical issues, cancellations, or scheduling conflicts.
8.2 Communication Standards
All communications between users must be respectful, professional, and appropriate. Harassment, discrimination, or inappropriate behavior will result in account termination.
8.3 Third-Party Instructors
Some courses may be provided by third-party instructors. While we strive to ensure quality, we do not guarantee the accuracy, completeness, or quality of third-party content and are not liable for any issues arising from third-party instruction.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
10. Disclaimers and Limitations of Liability
10.1 Disclaimer of Warranties
Our platform and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.
10.2 Limitation of Liability
To the fullest extent permitted by law, Miravelionyx and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to your use of or inability to use our services, even if we have been advised of the possibility of such damages.
10.3 Maximum Liability
Our total liability to you for all claims arising out of or related to these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Miravelionyx and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to your use of our services, violation of these Terms, or infringement of any rights of another.
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting us or using the account closure feature on our platform. Termination does not entitle you to refunds for prepaid fees unless specified in our refund policy.
12.2 Termination by Us
We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for any reason, including violation of these Terms, fraudulent activity, or conduct we deem harmful to our platform or other users.
12.3 Effect of Termination
Upon termination, your right to access and use our services immediately ceases. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of our services after changes take effect constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms shall be governed by and construed in accordance with applicable international commercial law principles and the laws of the jurisdiction where Miravelionyx is established, without regard to conflict of law provisions.
14.2 Dispute Resolution
Any disputes arising out of or related to these Terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiations fail, disputes may be resolved through binding arbitration or in courts of competent jurisdiction as determined by applicable law.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Miravelionyx regarding our services and supersede all prior agreements and understandings.
15.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.
15.4 Assignment
You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision is void.
15.5 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights except as expressly stated herein.
16. Contact Information
If you have questions, concerns, or complaints regarding these Terms of Use, please contact us:
Miravelionyx
17 Cornish St, Dormehls Drift, George, 6529, South Africa
Email: info@miravelionyx.com
Phone: +27832585712
17. Accessibility
We are committed to making our platform accessible to all users. If you encounter accessibility barriers or require assistance, please contact us so we can provide appropriate accommodations.
18. International Use
Our platform is accessible globally. By accessing our services from outside our primary jurisdiction, you acknowledge that you are responsible for compliance with local laws. We make no representation that our services are appropriate or available for use in all locations.
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.